Tietoevry Tech Services
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Application Support Specialist, Tietoevry Tech Services

Rīga

Regular

Business Support

25 July 2025 - 25 August 2025

Tietoevry Tech Services

At Tietoevry Tech Services, we specialize in driving enterprise-wide digital transformation. Our expertise lies in helping Nordic societies and businesses by modernizing and developing processes, applications, and infrastructure, providing reliable, secure, and efficient IT services.

We are excited to announce our journey towards becoming an independent and standalone company! As part of this transition, we are establishing a new shared finance center in Riga, designed to meet the internal needs of Tietoevry Tech Services. If you are interested in being part of this transformative journey, now is the perfect time to apply!

Tietoevry Tech Services Latvia is looking for a Application Support Specialist to strengthen our finance team.

With us you will be responsible for:

  • Supporting end users and solve incident tickets and service requests regarding TERP (Tietoevry Enterprise Resource Planning) and different applications
  • Assigning incident to responsible support groups (functional escalation)
  • Actively following the progress of the incident and problem solving status
  • Cooperating with 3rd level support experts
  • Proactively identifying and suggesting improvement needs based on user requests and incident tickets
  • Actively participating in trainings and maintaining training material
  • Participating in application testing and development

We expect you have:

  • Bachelor`s degree in relevant field
  • Fluent spoken and written English (for working with foreign colleagues)
  • Knowledge of ERP modules and applications will be seen as advantage
  • General technical competence will be seen as advantage
  • Excellent communication, collaboration and problem-solving skills
  • High customer service skills
  • High sense of responsibility and willingness to learn gain new knowledge
  • Positive attitude and capability to work under pressure and tight deadlines

We offer:

  • Working experience on an international level in a leading global IT company 
  • Professional and personal development opportunities, growth opportunities 
  • Modern office environment in the new office premises VERDE
  • Flexible working hours and hybrid work model
  • Competitive remuneration from 1600 - 1900 EUR monthly/gross* and benefits package (Premium health insurance which covers sports, dentistry, massages, medical treatments, etc., additional days off and a lot more)  

*Monthly salary offer will be defined based up on the candidate’s professional competence compliance with job demands. The salary is a part of the remuneration package provided by Tietoevry Tech Services Latvia, that includes additional bonuses and opportunities (health insurance, additional holidays, professional development etc.

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Tietoevry Tech Services is a leading transformation and managed services provider focusing on Nordic based customers across various industries. With our full scope of digital solutions, including applications, multi-cloud, data-driven services and security, we help businesses to thrive and keep the Nordic societies running. We are a global team of more than 7 000 experts representing over 50 nationalities, delivering services to our customers by combining global capabilities with Nordic proximity. Our annual revenue is approximately EUR 1 billion.


Learn more about us HERE!

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