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Read moreRaising productivity of IT operations by 35% to 45% sounds like magic. However, it is a real result your company could get by implementing our Integrated AIOps Platform.
Optimizing IT operations, reducing costs, enabling better decision making, and ensuring no downtime of critical business applications can be achieved through Artificial Intelligence for IT Operations (AIOps). AIOps is an AI-powered solution that brings clear benefits to organizations in complex IT environments. The dedicated DigiOps team is available to manage the seamless integration and optimization of all activities across the enterprise. Tech Services AIOps framework was prominently featured in the 2025 ISG Provider Lens™ research, where Tech Services was recognized as a Leader in Managed Services across multiple quadrants, underscoring the strength and innovation of our global operations approach.
In today's IT organizations, the focus is on high availability and performance of critical applications, along with a highly automated setup that leverages data for faster decision making and new capability development. However, scattered IT environments and data silos pose challenges in gaining visibility, making strategic decisions, and managing IT operations costs.
AIOps addresses these challenges by leveraging AI and machine learning tools to ingest, correlate, suppress, and enrich data from various sources. It eliminates false positives, duplicates, and brings all application and infrastructure operations into a single management portal and dashboard view. This reduces alert noise and accelerates incident resolution, providing actionable and predictive insights.
The financial and operational benefits of AIOps grow over time, with the target of automating 90% of operative work. Cost savings ranging from 15% to 35% and productivity improvements of 35% to 45% have been observed among customers. AIOps is a hybrid IT monitoring and management platform that provides significant operational efficiency.
By providing better data, AIOps enables enterprises to make data-driven decisions across the board. It plays a key role in improving business decisions, although quantifying these benefits can be challenging.
In summary, AIOps offers the following benefits:
AIOps is expected to become widely adopted and mainstream as organizations modernize their digital platforms with automation, analytics, AI, and machine learning technologies. The implementation can be accelerated with the help of a trusted partner.
Organizations must undergo a change in their IT operating model to embrace AIOps. The implementation typically takes two and a half to three and a half months and can be done as a standalone service or as part of a larger entity like Next-Gen Enterprise Services